Frequently Asked Questions
If I fill out the form on this website, what happens next?
We receive your details, then contact a variety of insulation installers in your area who are approved by the government.
We try to arrange up to 5 installers so you get a variety of quotes to choose from.
However, sometimes there may be as little as two installers available.
I live a long way away from any major town. Can I still get the insulation?
It depends. We've found that most installers live and work in major centres, and are reluctant to travel long distances to do just one job.
However, if you can arrange 2 or 3 of your friends who live near you to also get the insulation, then it becomes worthwhile for an installer to make the long journey.
I already have insulation in my ceiling, but it is old. What happens with it?
The old insulation will be removed when the new insulation is put in.
Please ask your installers whether they will take it to the rubbish dump, or whether you have to take it to the dump yourself - different installers may do different things.
Can I choose what type of insulation material they put in my roof?
Yes. However, you will need to find an installer who can source and supply that material at a price that fits your budget.
Different installers prefer different types of insulation material, depending on what they think is the best stuff, or the most affordable stuff.
The price of the job depends on the material you choose, and the size of your roof. If you want a material that is more expensive, and you have a large roof area, then the price of your job will be large - most likely to be well over the $1200 rebate amount, and you will have to pay the extra amount yourself.
If you have a small roof area, then you can afford to get a more expensive insulation material, and still be under the $1200 rebate amount.
Generally, the installer will try to choose a material that will cover your entire roof area, yet still be affordable enough so your total cost is $1200 or less, which means you pay nothing and the government pays for the lot.